Welcome to Berkley Canada Claims

Our mission is to provide our stakeholders with unparalleled claims service. Starting with convenient and easy to use loss reporting options, claims can be reported using your preferred method. Losses are managed by experienced in-house claims professionals who are focused on customer service, understanding the business of our insureds, loss mitigation, and expense control.

Customer Service

Our claims professionals are available to answer your general questions, and provide progress reports on existing claims or other claims-related information when you need it.

Understanding the Business of our Insureds

Our people know that the special nature of the claims business is due in part to our policyholders and the broad array of industries that they operate in. That is why we are focused on understanding the unique aspects of these businesses. We then apply our core claims competencies to ensure the best possible resolution is achieved for our customers.

Effective Loss Mitigation

Licensed independent claim adjusters are used to complete field investigations that may include site assessments, interviews, document collection, and any other work relevant to the claim. We maintain a roster of pre-approved law firms, all capable legal defense specialists, in the event of a claim that must proceed to litigation. Together our team is effectively positioned to address the challenge of liability and/or damage issues.

Expense Control

Our vendor agreements are designed to effectively manage hourly rates and billing practices during the life of the claim file. Policyholders receive the benefit of industry leading specialists in the adjusting and legal fields at reasonable rates. Controlling expenses is an important component of effective claims management.

When you need us……

When a claim arises, the Berkley Canada Claims group is ready to respond.